Ideal for:

• Business analysts, IT-business alignment professionals, project managers, and decision-makers tasked with cloud service adoption or evaluation.
  
• IT professionals who want to augment their technical cloud knowledge with business/strategic context.
  

Recommended background:

• Some exposure (6-12 months) to IT/cloud services is suggested.
  
• Comfortable with basic IT/network concepts or willingness to learn business/technical cloud fundamentals.

6 to 12 months of experience working in an IT environment — or in business environments that depend on cloud services.

A basic understanding of IT terminology, including concepts such as networks, storage, and virtualization.

Familiarity with business processes (budgeting, vendor management, compliance) that influence cloud adoption decisions.

(Optional) Prior exposure to CompTIA IT Fundamentals+ (ITF+) or equivalent foundational knowledge is helpful but not required.

Upon completing this course, participants will be able to:

• Explain core cloud computing concepts (service and deployment models) and their business implications.
  
• Understand how cloud adoption impacts cost, operations, and strategy in an organisation.
  
• Assess cloud services for suitability (business vs technical fit), including migration readiness.
  
• Recognize governance, compliance, risk and security issues specific to cloud and propose mitigation approaches.
  
• Communicate effectively between technical teams and business stakeholders about cloud initiatives.
  
• Be prepared to take and pass the CompTIA Cloud Essentials+ (CLO-002) certification exam.

• Definitions, benefits, models (IaaS, PaaS, SaaS)

• Deployment models: public, private, hybrid, community

• Business advantages and technical implications of cloud

• Cost/benefit analysis, financial models
• Strategic drivers for cloud adoption
• Cloud migration considerations, business impact

• Operational roles & responsibilities
• Data centre vs cloud comparison
• Automation, self-service, service models
• Basic deployment, connectivity, performance considerations

• Cloud governance frameworks
• Risk management in cloud contexts
• Security & compliance challenges (data sovereignty, privacy)
• Disaster recovery, business continuity in the cloud